A phone system that is
EASY. RELIABLE. PRODUCTIVE.
For any size business
- Plans tailored to fit your business needs.
- Unlimited extensions, Call channels, agent queues, and customer care assistance.
What is a PBX?
Understand the fundamentals
4-minute slide
Our VoIP platform delivers:
- Phone service with business capabilities: Includes call recording and transcription, conferencing, auto attendants, call queues, and time frames.
- Call center: Integrated call center capabilities offer interactive voice menus, call queues, recording, and reporting so your agents can provide a great customer experience.
- Mobile, web, and desktop UC clients: Enable your employees to leverage the platform's features wherever they are.
- PBX and call center reporting: Get access to statistics and analytical data.
- Advanced telco services: Phone numbers, toll-free numbers, caller ID with name, and spam protection.
- Convenient portal: Role-based access for basic users, agent users, office managers, etc.
One platform. One AI. Your entire business.
Skytek Desk runs your whole front office: business phone lines, texting, and email in one shared inbox — plus support tickets, CRM, sales pipeline, orders and inventory, invoicing, and payments. One login, one customer record, one bill.
And everything is connected. A missed call becomes a ticket. A text thread sits on the customer’s record right next to their invoices. Your sales pipeline, your support queue, and your books finally speak the same language — no copy-pasting between five apps.
Because it’s one platform, the AI sees all of it. Ask for a morning briefing and get your open tickets, missed calls, unread messages, pending deals, and overdue invoices in a single answer. AI that sees one slice of your business can only help so much — Desk’s AI sees the whole picture.
A VoIP app for your own flip phone.
Bring the flip phone you already have and put your business line on it — calls through your phone system, your business caller ID, extensions and voicemail included. No smartphone needed.
Are you utilizing Multiple communication channels for customers to reach you? Then, Contact Center is designed for you!
